How much does shipping cost?
We are glad to bring our customers great value and service. That’s why we provide fast shipping from our Fulfillment Center in California by UPS and USPS.
What countries are you delivering to?
As of now, we’re delivering to the United States only.
How can I track my parcel?
Once your parcel has left our Fulfillment Center, you will receive an email with a tracking number to monitor your parcel movements.
Can you ship my order to a business address?
Yes, you can write your business address in your order details if it’s more convenient to you.
Can you ship my order to a PO Box address?
Yes, you can select delivery to a PO Box if it’s more convenient to you.
Can you ship my order to APO or FPO military addresses?
Yes, we ship anywhere in the United States, and to all US territories and military APO/FPO addresses.
What happens to my parcel if it is delivered while I’m not there?
Depending on the destination and the package size, your parcel will be left in your mailbox or on your porch, or it may be left with a neighbour.
Can I cancel my order?
All orders can be canceled until they are shipped. If your order has been paid and you need to change or cancel it, please contact us within 12 hours of placing it.
Can I get a refund if something is wrong with my order?
Within 14 days of receiving the parcel, you can ask us for:
- A full refund if you don’t receive your order
- A full refund if your order does not arrive within the guaranteed time (1-3 business days not including 1 business day processing time)
- A full or partial refund if the item is not as described
Full refunds are not available under the following circumstances:
- Your order does not arrive due to factors within your control (e.g. providing the wrong shipping address)
- Your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster).
All our products are backed with a 14-day money back guarantee. Just send us a message on the Contact Us page and we will refund the purchase price.
Can I return an item for an exchange instead of a refund?
Yes, you can! Kindly Contact Us form to discuss the details with us.
Can I return my purchase?
All our products are backed with a 14-day money back guarantee. Just contact us and we will refund the purchase price.
If you are not satisfied with your purchase, you can return it for a replacement or refund. No questions asked! You only should return it at your expense.
Please contact us first and we will guide you through the steps. We are always ready to give you the best solutions!
Please do not send your purchase back to us unless we authorize you to do so.
Are there any items I can’t return?
Hygiene and our customers’ safety is our top priority, which is why there are specific types of products that can’t be returned such as:
- Face and body products if opened, used, or have a broken protective seal
- Underwear if the hygiene seal is not intact or any labels have been broken
- Swimwear if the hygiene seal is not intact or any labels have been broken
- Pierced jewellery if the seal has been tampered with or is broken
Customer Reviews
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Just right for the price. Easily to put on. The hook works splendidly. Super lightweight and doesn’t feel like it’ll change color on me anytime soon. Came in a great protective package. I only took a picture with the necklace I wear daily. Lovely moon...my daughter took it because she loved it so much.
I purchased this necklace as a gift; charm details of good quality, chain with charm is thick enough, that’s great. Currently, the chain and charm seem to be lasting the time. It does not seem to be flaking or changing colors. I am still satisfied with my choice and would purchase again.
My friend got me this necklace for Christmas and I really like it. I'm impressed with the quality and the price. It is such a cute necklace and I'm very happy with it! I'll definitely buy it again as a gift for my mother. Recommend!
I ordered three pieces of this necklace and all three pieces are absolutely perfect and look amazing! Absolutely perfect!! 😊 I hope my friends will love their gifts!
This beautiful necklace has special meaning to me! Plus I love that it is a gold color! I wear it almost every day! Definitely not disappointed!!!
It's a beautiful necklace and I'm glad I purchased it. The only issue I have found with it is that the size of the pendant is not big enough as I expected
So cute!! This comes in a perfect condition, you can wear it with whatever you want, literally any style. Just what you need to add to any outfit!
Sooo beautiful! Definitely worth the price, I wear it almost everyday.