How much does shipping cost?
We are glad to bring our customers great value and service. That’s why we provide fast shipping from our Fulfillment Center in California by UPS and USPS.
What countries are you delivering to?
As of now, we’re delivering to the United States only.
How can I track my parcel?
Once your parcel has left our Fulfillment Center, you will receive an email with a tracking number to monitor your parcel movements.
Can you ship my order to a business address?
Yes, you can write your business address in your order details if it’s more convenient to you.
Can you ship my order to a PO Box address?
Yes, you can select delivery to a PO Box if it’s more convenient to you.
Can you ship my order to APO or FPO military addresses?
Yes, we ship anywhere in the United States, and to all US territories and military APO/FPO addresses.
What happens to my parcel if it is delivered while I’m not there?
Depending on the destination and the package size, your parcel will be left in your mailbox or on your porch, or it may be left with a neighbour.
Can I cancel my order?
All orders can be canceled until they are shipped. If your order has been paid and you need to change or cancel it, please contact us within 12 hours of placing it.
Can I get a refund if something is wrong with my order?
Within 14 days of receiving the parcel, you can ask us for:
- A full refund if you don’t receive your order
- A full refund if your order does not arrive within the guaranteed time (1-3 business days not including 1 business day processing time)
- A full or partial refund if the item is not as described
Full refunds are not available under the following circumstances:
- Your order does not arrive due to factors within your control (e.g. providing the wrong shipping address)
- Your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster).
All our products are backed with a 14-day money back guarantee. Just send us a message on the Contact Us page and we will refund the purchase price.
Can I return an item for an exchange instead of a refund?
Yes, you can! Kindly Contact Us form to discuss the details with us.
Can I return my purchase?
All our products are backed with a 14-day money back guarantee. Just contact us and we will refund the purchase price.
If you are not satisfied with your purchase, you can return it for a replacement or refund. No questions asked! You only should return it at your expense.
Please contact us first and we will guide you through the steps. We are always ready to give you the best solutions!
Please do not send your purchase back to us unless we authorize you to do so.
Are there any items I can’t return?
Hygiene and our customers’ safety is our top priority, which is why there are specific types of products that can’t be returned such as:
- Face and body products if opened, used, or have a broken protective seal
- Underwear if the hygiene seal is not intact or any labels have been broken
- Swimwear if the hygiene seal is not intact or any labels have been broken
- Pierced jewellery if the seal has been tampered with or is broken
Customer Reviews
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I am a first time mom that is exclusively breastfeeding. I was given this in the hospital to help my daughter latch and it worked!! She is 8 weeks old now and eating wonderfully but I do need to use this at every feeding. I may not have been able to breastfeed at all if it weren’t for this product. The silicone is durable and washed well with soap and water. The carrying case is nice so I can always keep one in my diaper bag (g-d forbid I leave the house without one). My nipples are in great condition too!! I am a little sad I couldn’t breastfeed bare but I am trying to ween her off of this. In the meantime this product has saved my life and she is eating efficiently and gaining weight super healthy.
These made a world of difference! Nursing was getting super painful because my baby was chewing. We got to the root of the problem with the help of a lactation consultant, and are working on it with great success, but these make it so I can still nurse when he's upset and reverts back to bad habits. Be careful overusing these, though. A kiddo can get dependent on them. Best to use with a lactation consultant's guidance
One of the best purchases I made with my youngest! He was a premie, and was having issues latching into one of my breasts. It was pretty painful, and I was starting to give up on breast feeding. I planned to only pump. Until my sister told me about nipple shields. I bought these, and WOW! Game changer! I can’t say enough good things!
These are amazing!! I dreaded breastfeeding from the first time I did it. My baby latched on great, but no matter how many times I would feed, it hurt. One time the baby latched on wrong and bruised me. That was when the nurse gave me a nipple shield. I have not breastfed without one. As soon as I got home from the hospital, I ordered more! I have one in every room and in my diaper bag!
If your baby loves bottles but has difficulty latching, this is incredibly helpful.