How much does shipping cost?
We are glad to bring our customers great value and service. That’s why we provide fast shipping from our Fulfillment Center in California by UPS and USPS.
What countries are you delivering to?
As of now, we’re delivering to the United States only.
How can I track my parcel?
Once your parcel has left our Fulfillment Center, you will receive an email with a tracking number to monitor your parcel movements.
Can you ship my order to a business address?
Yes, you can write your business address in your order details if it’s more convenient to you.
Can you ship my order to a PO Box address?
Yes, you can select delivery to a PO Box if it’s more convenient to you.
Can you ship my order to APO or FPO military addresses?
Yes, we ship anywhere in the United States, and to all US territories and military APO/FPO addresses.
What happens to my parcel if it is delivered while I’m not there?
Depending on the destination and the package size, your parcel will be left in your mailbox or on your porch, or it may be left with a neighbour.
Can I cancel my order?
All orders can be canceled until they are shipped. If your order has been paid and you need to change or cancel it, please contact us within 12 hours of placing it.
Can I get a refund if something is wrong with my order?
Within 14 days of receiving the parcel, you can ask us for:
- A full refund if you don’t receive your order
- A full refund if your order does not arrive within the guaranteed time (1-3 business days not including 1 business day processing time)
- A full or partial refund if the item is not as described
Full refunds are not available under the following circumstances:
- Your order does not arrive due to factors within your control (e.g. providing the wrong shipping address)
- Your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster).
All our products are backed with a 14-day money back guarantee. Just send us a message on the Contact Us page and we will refund the purchase price.
Can I return an item for an exchange instead of a refund?
Yes, you can! Kindly Contact Us form to discuss the details with us.
Can I return my purchase?
All our products are backed with a 14-day money back guarantee. Just contact us and we will refund the purchase price.
If you are not satisfied with your purchase, you can return it for a replacement or refund. No questions asked! You only should return it at your expense.
Please contact us first and we will guide you through the steps. We are always ready to give you the best solutions!
Please do not send your purchase back to us unless we authorize you to do so.
Are there any items I can’t return?
Hygiene and our customers’ safety is our top priority, which is why there are specific types of products that can’t be returned such as:
- Face and body products if opened, used, or have a broken protective seal
- Underwear if the hygiene seal is not intact or any labels have been broken
- Swimwear if the hygiene seal is not intact or any labels have been broken
- Pierced jewellery if the seal has been tampered with or is broken
Customer Reviews
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Love it! It's the perfect size! It isn't big but ya big enough to be noticed and can be paired with other necklaces. I have worn it almost every day since it came in the mail weeks ago and it hasn't turned yet nor has my neck become irritated(I have sensitive skin).
I love this necklace! I’ve worn it in the hot, humid climate of central Kentucky and I just knew it was going to turn, but alas, it’s still as shiny as the first day I put it on. If it can with stand Kentucky’s summer heat, it’s a great buy.
This necklace is sooo cute. It doesn't irritate my skin at all, and it looks really good. I would definitely recommend. It would make an AMAZING gift for someone or for yourself.
Gave this to a 10 year old girl for a gift and she LOVED it! She put it on immediately after getting it. It's well made, too. Thinking about buying myself one, too!
So cute, this is my second time purchasing. I get so many compliments on this necklace. Love it, one of my fave pieces of jewelry.
The text looks smaller than expected, I thought the text would be bigger, but it's still cute ❤️
It was exactly what we thought it was when we bought it, good message, well made and perfect gift to a friend.
I absolutely love this necklace. I’ve been wearing it for months and have not taken it off whatsoever. It has not rusted
I bought this as a gift and they liked it. I didn't get any updates about it, so I don't know how well it held up. As for the look of the necklace, it was nice but you can tell it's not expensive looking
Really like this necklace! Simple and sweet. Easy to style and wear.
Beautiful piece I have had mine for 2 years and it still hasn't changed color yet.....
The necklace is very cute. I like it.
Nice necklace....I thought it would turn colors but 3 months later and it still looks good. Great deal.
For the price this chain is high in quality, very thick and sturdy!! Would definitely purchase again
Star is bigger than I expected, but still an adorable necklace.
Very cute