How much does shipping cost?
We are glad to bring our customers great value and service. That’s why we provide fast shipping from our Fulfillment Center in California by UPS and USPS.
What countries are you delivering to?
As of now, we’re delivering to the United States only.
How can I track my parcel?
Once your parcel has left our Fulfillment Center, you will receive an email with a tracking number to monitor your parcel movements.
Can you ship my order to a business address?
Yes, you can write your business address in your order details if it’s more convenient to you.
Can you ship my order to a PO Box address?
Yes, you can select delivery to a PO Box if it’s more convenient to you.
Can you ship my order to APO or FPO military addresses?
Yes, we ship anywhere in the United States, and to all US territories and military APO/FPO addresses.
What happens to my parcel if it is delivered while I’m not there?
Depending on the destination and the package size, your parcel will be left in your mailbox or on your porch, or it may be left with a neighbour.
Can I cancel my order?
All orders can be canceled until they are shipped. If your order has been paid and you need to change or cancel it, please contact us within 12 hours of placing it.
Can I get a refund if something is wrong with my order?
Within 14 days of receiving the parcel, you can ask us for:
- A full refund if you don’t receive your order
- A full refund if your order does not arrive within the guaranteed time (1-3 business days not including 1 business day processing time)
- A full or partial refund if the item is not as described
Full refunds are not available under the following circumstances:
- Your order does not arrive due to factors within your control (e.g. providing the wrong shipping address)
- Your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster).
All our products are backed with a 14-day money back guarantee. Just send us a message on the Contact Us page and we will refund the purchase price.
Can I return an item for an exchange instead of a refund?
Yes, you can! Kindly Contact Us form to discuss the details with us.
Can I return my purchase?
All our products are backed with a 14-day money back guarantee. Just contact us and we will refund the purchase price.
If you are not satisfied with your purchase, you can return it for a replacement or refund. No questions asked! You only should return it at your expense.
Please contact us first and we will guide you through the steps. We are always ready to give you the best solutions!
Please do not send your purchase back to us unless we authorize you to do so.
Are there any items I can’t return?
Hygiene and our customers’ safety is our top priority, which is why there are specific types of products that can’t be returned such as:
- Face and body products if opened, used, or have a broken protective seal
- Underwear if the hygiene seal is not intact or any labels have been broken
- Swimwear if the hygiene seal is not intact or any labels have been broken
- Pierced jewellery if the seal has been tampered with or is broken
Customer Reviews
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I purchased the rose necklace and I honestly wasn't expecting much but was pleasantly surprised at how dainty it was. I was looking for a longer necklace to layer with some of my gold pieces that I already have and am glad that I took a chance on this one. The gold looks very real and the whole necklace is very delicate and could pass for a very expensive piece of jewelry. Very beautiful!
I’m obsessed!! Love at first sight. For the price, this is amazing quality. I have a huge collecting of jewelry, and this is seriously gorgeous for the price! Love the pendant, and the chain is very nice, delicate. Super comfortable
I love the simplistic style of this necklace. It is understated, but unique. My husband, who generally does not comment on my accessories even mentioned how nice he thinks it looks.
I’ve had this for a couple weeks and so far it’s been the necklace I frequently reach for... It’s packaged well and feels like a quality piece. Very happy with this purchase!
I saw this beautiful necklace on my daughter-in-law and had to have one...she has worn hers for months and it looks brand new
This necklace is adorable and is nicer than I thought it would be for the price.
Its cute and exactly what I was looking for, but it does get a little twisted in between the 2 chains which is normal
I purchased multiple pieces, all of which were better than expected. I love this necklace and wear it frequently.
Love this necklace! The quality is amazing for the price. I bought me and my daughter one that’s how much I Love it!
Absolutely beautiful! Such a great piece for the price! Perfect for gifts and for small treat-yourself gift! I’ll be buying more for sure!
The necklace is very cute. It's a little more dainty than i thought it would be but I don't mind that.
This necklace looks beautiful and I’ve received many compliments on it.
Very pretty and looks like real gold. Hopefully the gold lasts for a good while. I love it.
Smaller than I thought
I adore this necklace! I would love matching earrings, bracelet, and a ring.
So pretty! Looks expensive. Perfect chain length.
It’s really cute
Shiny, feels nice, nice looking!
Good!